• Shipping charges for all exchange must be prepaid and insured by you: you are responsible for any loss or damage to goods during shipment.

• Shipping and handling charges are not refundable: any amounts refunded will not include the cost of shipping.

• Shipping and handling charges of replaced/exchanged defective or damaged items are handled by YOU.

• Do NOT mail back defective or damaged items, promptly contact us with details of the product and the defect.